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Call for anything urgent in Clarksville. For everything else the form below reaches us directly and we come back the same day.

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What is going on?
Tell us what you have noticed and we will tell you what it usually means, how urgent it is, and what happens next. No form, no phone call to find out.
Posts leaning or moving in the wind Whole sections out of plumb Soon
The post has rotted at ground level or was never set below the frost line. It is the posts that fail first almost every time, and replacing panels on failing posts is money spent twice.
Get this looked atBoards cupping, splitting or greying Wood fence a few years old Whenever suits
Untreated wood moving with the seasons. Grey is only surface weathering and is cosmetic; splits that go through the board and cupping that pulls the fixings are structural and get worse each winter.
Get this looked atA gate that drags or will not latch Worse in summer, or after rain Soon
Usually the hinge post moving rather than the gate itself. The gate is the part of a fence used every day and the part built to the tightest tolerance, which is why it is the first thing to complain.
Get this looked atA section down after a storm Panels or posts on the ground This week
Wind loading on a solid fence is considerable, and it finds the weakest post. Worth checking the neighbouring posts at the same time -- the one that broke is rarely the only one that was going to.
Get this looked atYou need to know where the boundary actually is Before anything is built Before the build
A fence on the wrong side of a line is a legal problem, not a fencing one. The survey pins settle it; a hedge, an old fence line or a neighbour's memory do not.
Get this looked atContaining a dog, or keeping one out Diggers, jumpers and climbers Whenever suits
The height stops a jumper, the gap at the bottom stops a digger, and the rail placement decides whether a climber can use it as a ladder. These are three different decisions and they are made before the material is chosen.
Get this looked atPrivacy from a neighbouring house or road Overlooked yard, patio or pool Whenever suits
Privacy is a question of height, board spacing and where the fence sits relative to the sight line -- a shorter fence closer to the patio often screens better than a taller one at the boundary.
Get this looked atA pool that has to meet code New pool, or an insurance requirement Before the pool opens
Pool barriers are governed by code rather than preference: height, the gap under it, the gap between verticals, and a self-closing self-latching gate with the latch above a set height. It is worth confirming locally before building.
Get this looked atCommon causes for fencing, from experience. Yours still needs looking at properly before anyone can tell you what it will cost.
Whoever you hire
Five questions worth asking any fence company.
Including us. A company that answers these easily is telling you something, and so is one that does not.
- 01How deep are the posts going, and are they set in concrete?
- 02Have we confirmed the property line against the survey pins?
- 03Is removal and disposal of the old fence in this price?
- 04Are utility locates being called before you dig?
- 05What is warranted -- the material, the workmanship, or both -- and for how long?

Before you call
The questions we get asked most.
Do I need to know exactly where my property line is?
Yes, before anything is built. A fence over the line is a legal problem and the fix is moving it. The survey pins are the answer; an old fence line, a hedge or a neighbour's recollection are not. Many people set the fence a few inches inside the line deliberately so there is no argument later.
How deep do the posts go?
Below the frost line, and generally a third of the post's above-ground height, set in concrete. Post depth is the single thing that decides whether a fence is standing straight in ten years, and it is also the easiest thing to save money on where nobody can see it.
Which side gets the good side?
Convention is that the finished side faces out, towards the neighbour and the street. It is worth agreeing before the build rather than after, and some fence styles are built the same both sides specifically to avoid the conversation.
Do I need a permit?
It depends on the municipality and often on the height, and pool barriers are governed separately by code. An HOA may also have rules on material, height and colour that are stricter than the city's. Both are worth confirming before material is ordered, not after.
Can a fence follow a slope?
Two ways. Stepping keeps each panel level and leaves triangular gaps at the bottom; racking follows the ground so the rails run parallel to the slope and there is no gap. Racking looks better and matters if the fence is containing a dog, but not every material will do it.
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Built to the line, and to the ground it actually sits on.
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